QuickBooks can throw up errors when there’s a problem while trying to opening a company file stored on a server. The multi-user access mode is a feature in QuickBooks that enables you to share a common company file with other users and work with the same data at the same time. But there are several issues that can interrupt your work. One common issue is QuickBooks error 6000 80, and one of the common reasons is that your network isn’t configured correctly.
If you are able to unable to access the file and receiving QuickBooks error code 6000, 80, it’s likely that your network isn’t set up with the right settings. It could cause users on workstation unable to access it. Some network and sever related issues could be:
- A computer that’s not the server has multi-user access turned on by mistake
- Network configuration file inside QuickBooks data folder has incorrect configuration, like the file path is wrong
- Your security programs like Defender Firewall stops QuickBooks from connecting to the server
While network configuration can be one of the probably root cause, you can encounter QuickBooks error 6000 80 due to several other reasons as well, such as:
- The server is down due to maintenance or power failure
- The company file is damaged and QuickBooks cannot retrieve its data
- User doesn’t have admin rights to access the file
- All of these components can cause problems when the file is on the server, resulting in QuickBooks company file error 6000 80.
How to Resolve QuickBooks Error Code 6000 80 and restore QuickBooks functionality?
QuickBooks error code 6000, 80 can cause unnecessary stress and prevent you from doing your work. But there’s no need to put up with it, as there are ways to resolve the error quickly.
Try these troubleshooting methods suggested below.
Restore Corrupted Data from Company file
If your company file is damaged, QuickBooks might not be able to open it, and you might encounter QuickBooks desktop error 6000 80. Here’s how to restore it:
- Close QuickBooks and go to QuickBooks website,
- Look up “QuickBooks tool Hub” in support pages, then click on Download, save the setup file, and install QuickBooks Tool Hub.
- Open QuickBooks Tool Hub with elevate privileges, click the panel for Company File Issues, and then click the button to run QuickBooks File Doctor.
- In File Doctor, choose your company file from the drop-down menu, or browse your computer to find it.
- Select Check your file option, enter your QuickBooks Administrator ID and password
- Wait for the tool to scan and repair your company file, which may take some time depending on your file size and network speed.
Close QuickBooks File Doctor and open your repaired company file in QuickBooks. Hopefully, you will not see QuickBooks error 6000, 80 anymore.
For Resolving QB File Backup Error 6000 80
To resolve the QB error code 6000, 80 while trying to restore from backup, you can try to fix the error with the help of following tips:
- Check the filename of the backup file. It’s extension should be .QBB and there should be no invalid characters
- If the file is on cloud-based location, download it to your local drive and then restore it.
- Make sure you download the file completely and using reliable network. Partial downloaded file will not work and might cause error 6000 80 in QuickBooks.
- Check the integrity of the backup file. You can use several programs for that, including your antivirus.
- Make sure the backup file wasn’t created by a very older version of QuickBooks than the one you are restoring it on.
Here are some more troubleshooting advice that we think will help:
- Open all workstations one by one and check that none of them are hosting the company file. If they are, disable it.
- Check the permissions for the folder containing the company file. The user trying to access it should have the permissions for it.
- Look log or scan results in antivirus and that it hasn’t quarantined QuickBooks related files
- Do the same for firewall. Check the configuration of your firewall and if you need to, manually allow QuickBooks through firewall.
- Update QuickBooks and Windows
- You can also remove QuickBooks completely and then reinstall it again. Although, this may take some time and you will need to setup your network and server again. You will also need your license key handy to activate QuickBooks once it is installed and ready to use.
Lastly, if none of these worked, you can also speak to our support representative by dialing this number: +1-888 738 0540 Sometimes, it needs an expert to successfully resolve errors like QB Error 6000, 80.
